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ProMed Certifications Help Center
General
How long will my ProMed Certifications Certification be valid?
How do I know my employer or facility will accept a ProMed Certifications provider card?
Should I take a course through ProMed Certifications if I've never certified before?
What are the support hours for ProMed Certifications?
What is the ProMed Certifications 100% money back guarantee?
What's the ProMed Certifications refund policy?
How does ProMed Certifications ensure my personal information is secure and kept private?
What makes ProMed Certifications different from the other online options?
Will you ever post anything to Facebook on my behalf?
What browsers is ProMed Certifications compatible with?
Purchasing Courses
How much does it cost to certify through ProMed Certifications?
How much does it cost to recertify through ProMed Certifications?
Do you offer discount promo coupons?
What is the difference between the Certification and the Recertification?
What are shipping costs?
Can I purchase courses on my phone or tablet?
Can I call and purchase the course over the phone?
What payment types do you accept?
How To:
How do I reset my password?
How do I choose my issue date with ProMed Flex Expire™?
How do I recover my email address if I can't remember it?
How to purchase a Certification or Recertification through ProMed Certifications
How to update my profile information
How to apply a coupon code to a purchase
How to sign into ProMedCert.com using Facebook
How to sign into ProMedCert.com using Google
How do I get a card printed and shipped to me?
How do I get notified when it's time to recertify?
How do I submit the answers to my exam?
How do I retake my exam?
Questions About Exam:
How much time do I have to complete the course and/or exam?
What is the minimum score to pass my exam?
What if I don't pass my exam?
How long does it take to receive my new Certification card?
Can I take my course on a phone or tablet?
Group Portal Questions:
How much does it cost to use the Group Portal?
How can I get a quote before purchasing any courses?
What are these automated reminders you speak of?
What does the ProMed Certifications course and exam include?
What are the Group Discount Rates?
How do I purchase courses for my Group?
What if I want my team members to pay for their own course(s)?
How are employees invited to the Group Portal?
What if I have a large number of members to add to my group?